cv9996 Terms
& Conditions

By accessing or using the cv9996 Platform in any manner — including but not limited to browsing the website, registering an account, depositing funds, placing a wager, or participating in a promotion — you acknowledge that you have read and understood these Terms and Conditions in full and that you agree to be bound by them.

These Terms and Conditions apply to all users of the cv9996 Platform, whether registered or unregistered. Continued use of the Platform following any update to these Terms constitutes acceptance of the revised version. It is your responsibility to review this document periodically.

Use of the cv9996 Platform is subject to the following eligibility requirements, all of which must be met simultaneously:

• You must be at least 18 years of age at the time of registration and at all times during your use of the Platform. cv9996 enforces a strict minimum age policy and will request documentary proof of age at any time.
• You must be a natural person (not a corporation, partnership, trust, or other legal entity) acting on your own behalf.
• You must have the full legal capacity to enter into a binding contract in your jurisdiction of residence.
• You must not be a current employee, officer, director, agent, or immediate family member of an employee of cv9996 or any of its affiliate companies, game providers, or technology partners.
• You must not be accessing the Platform from any jurisdiction where online gambling is explicitly prohibited by applicable law. It is solely your responsibility to determine whether your use of the cv9996 Platform is lawful in your location.
• You must not have been previously excluded, suspended, or banned from the cv9996 Platform for any reason.

To access the full range of services on the cv9996 Platform, you are required to register a personal account. The following conditions govern account registration and ongoing account management:

1. One Account Per Person: Each individual may hold only one registered account on the cv9996 Platform. Duplicate accounts are strictly prohibited. If duplicate accounts are detected, all associated accounts may be suspended and balances withheld pending review.
2. Accurate Information: You must provide truthful, accurate, and complete information at the time of registration and must promptly update your account details if any information changes. cv9996 shall not be liable for any loss resulting from inaccurate details provided by you.
3. Account Security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. cv9996 will treat all activity conducted using your login credentials as authorised by you.
4. KYC Verification: cv9996 operates a Know Your Customer (KYC) verification process. You may be required to submit identity documents — including but not limited to a Bangladesh National Identity Card (NID), passport, or driving licence — as well as proof of address and proof of payment method before withdrawals are processed. Failure to provide satisfactory documentation may result in withdrawal delays or account suspension.
5. Account Closure: You may request to close your account at any time by contacting cv9996 support at [email protected]. Any pending bets at the time of closure will be settled according to their outcome. Real-money balances will be returned to you via your verified payment method, subject to completion of KYC verification.

All financial transactions on the cv9996 Platform are processed in Bangladeshi Taka (BDT) unless otherwise stated. The following terms govern deposits and withdrawals:

• Accepted Payment Methods: cv9996 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. Available methods may vary and are subject to change without notice.
• Minimum Deposit: The minimum single deposit amount is ৳200. Deposits below this threshold will not be credited to your account.
• Deposit Processing: Deposits made via bKash, Nagad, Rocket, and Upay are ordinarily credited to your cv9996 account balance in real time. cv9996 is not responsible for delays caused by third-party payment processors or mobile banking system outages.
• Withdrawal Requests: Withdrawal requests are processed within the timeframes published in the cv9996 payment schedule. Identity verification (KYC) must be completed before any withdrawal can be processed. cv9996 reserves the right to carry out additional security checks before authorising any withdrawal.
• Payment Method Consistency: Withdrawals will ordinarily be returned to the same payment method used for the most recent deposit. cv9996 reserves the right to require this as a condition of withdrawal processing to comply with anti-money laundering obligations.
• Currency: All account balances, bets, winnings, and bonuses are denominated in Bangladeshi Taka (BDT / ৳). Transactions conducted in other currencies may be converted at the prevailing rate, and applicable conversion fees are the responsibility of the player.
• Transaction Fees: cv9996 does not charge fees for standard deposits or withdrawals. However, your payment provider may apply its own transaction charges. cv9996 is not responsible for any such third-party fees.

cv9996 offers a range of bonuses and promotional offers to registered players. All such offers are subject to the following general terms, as well as any specific terms and conditions stated in the individual promotion:

• Bonuses are available to eligible registered players only. cv9996 reserves the right to determine eligibility at its sole discretion.
• All bonuses are subject to wagering requirements ("rollover requirements"). The applicable wagering requirement will be stated clearly in the promotion terms. Bonus funds and any winnings derived from them may not be withdrawn until the wagering requirement is fulfilled.
• cv9996 reserves the right to modify, suspend, or permanently withdraw any bonus or promotional offer at any time and without prior notice.
• Only one bonus may be active on your cv9996 account at any one time, unless the specific promotion terms state otherwise.
• Bonuses are intended for personal use only. Any form of bonus abuse — including but not limited to opening multiple accounts to claim multiple bonuses, collusion with other players, or systematic exploitation of promotional terms — will result in the forfeiture of all bonus funds and associated winnings, as well as account suspension.
• cv9996 reserves the right to reclaim any bonus or winnings obtained through dishonest, fraudulent, or abusive conduct.
• Seasonal promotions tied to Bangladeshi cultural events (including but not limited to Eid, Pohela Boishakh, and Victory Day) are subject to their own specific promotional terms, which will be published on the cv9996 promotions page at the time of the offer.

The following rules apply to all wagers placed on the cv9996 Platform, including sports betting markets (cricket, football, kabaddi, hockey) and casino games (live dealer, slots, crash games, and table games):

• Bet Acceptance: All bets are accepted at the sole discretion of cv9996. cv9996 reserves the right to refuse or limit any bet at any time and without explanation.
• Bet Settlement: Bets will be settled in accordance with the official result declared by the relevant governing body or, in the case of casino games, the result generated by the certified Random Number Generator (RNG) or live dealer outcome. cv9996's settlement decisions are final.
• Obvious Errors: cv9996 reserves the right to void any bet placed at odds or terms that were published as a result of a manifest error, technical fault, or human error, even if the bet has already been settled. In such cases, stakes will be returned.
• Void Bets: Certain events may result in bets being declared void — including, but not limited to, event cancellations, walkovers, and technical failures. Void bet stakes are returned to the player's cv9996 account balance.
• Maximum Winnings: cv9996 applies maximum payout limits per bet and per event. These limits are available on request and may vary by market. Winnings above the applicable limit will be reduced to the stated maximum.
• Live In-Play Betting: In-play bets are accepted subject to availability and at the odds displayed at the time of bet acceptance. Bets placed during a connectivity interruption may be voided if the outcome was determined prior to confirmation of the bet.
• RNG Certification: All casino games available on the cv9996 Platform use certified RNG technology supplied by regulated providers including Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Return-to-Player (RTP) percentages are published within each game.

The following conduct is strictly prohibited on the cv9996 Platform. Breach of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account for any reason, including to circumvent a suspension or to obtain multiple bonuses.
• Providing false, misleading, or fraudulent information at any stage of the registration or verification process.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform, place bets, or exploit game mechanics.
• Colluding with other players or third parties to fix the outcome of any game or sporting event.
• Money laundering or using the cv9996 Platform for any activity that facilitates money laundering, terrorist financing, or other financial crimes.
• Exploiting technical bugs, software errors, or unintended Platform behaviours to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
• Using the Platform while subject to a self-exclusion agreement or after being banned or suspended by cv9996.
• Attempting to access the accounts of other players or to interfere with the security or functionality of the Platform.

All content on the cv9996 Platform — including but not limited to the cv9996 brand name and logo, website design, graphics, software, text, game interfaces, promotional materials, and data — is the exclusive intellectual property of cv9996 or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any cv9996 content without prior written consent.
• Modify, adapt, translate, or create derivative works from any cv9996 content.
• Use any cv9996 trademarks, logos, or brand identifiers in any manner that could cause confusion or imply an endorsement not authorised by cv9996.
• Scrape, crawl, or systematically extract data from the Platform using automated tools.

Any unauthorised use of cv9996's intellectual property may constitute an infringement of applicable copyright, trademark, and unfair competition laws and may expose you to civil and criminal liability.

To the maximum extent permitted by applicable law, cv9996 shall not be liable for any of the following:

• Any loss of profits, revenue, data, goodwill, or business opportunities arising from your use of or inability to use the Platform.
• Any indirect, incidental, special, consequential, or punitive damages, even if cv9996 has been advised of the possibility of such damages.
• Losses arising from Platform downtime, technical failures, connectivity issues, or force majeure events including but not limited to natural disasters, acts of war, government actions, or widespread internet outages.
• Losses resulting from unauthorised access to your account due to your failure to maintain the security of your login credentials.
• Losses arising from your reliance on information, odds, or statistics published on the Platform that subsequently prove to be inaccurate.

The cv9996 Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. cv9996 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

cv9996 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering an account on the cv9996 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

cv9996 collects personal data for the following primary purposes:

• Account registration and identity verification (KYC compliance).
• Processing of financial transactions and prevention of fraud and money laundering.
• Provision of customer support services.
• Personalisation of your experience on the cv9996 Platform.
• Compliance with applicable legal and regulatory obligations.
• Sending promotional communications where you have provided consent to receive them.

cv9996 will not sell your personal data to third parties for marketing purposes. For full details on how your data is handled, your rights as a data subject, and how to exercise those rights, please refer to the cv9996 Privacy Policy.

cv9996 is committed to promoting responsible gambling and to minimising the potential for gambling-related harm among its members. By accepting these Terms and Conditions, you acknowledge and agree to the following:

• Gambling on the cv9996 Platform is a form of entertainment and must not be pursued as a method of generating income or resolving financial difficulties.
• You are solely responsible for the money you choose to deposit and wager on the Platform. cv9996 strongly recommends that you set personal limits before commencing play.
• cv9996 provides voluntary tools including deposit limits, session time reminders, cooling-off periods, and permanent self-exclusion options. These are available at any time by contacting cv9996 support.
• Self-exclusion requests submitted to cv9996 will be actioned within 24 hours of receipt. During a self-exclusion period, your account will be suspended and you will be prevented from logging in or making deposits.
• If you believe your gambling is no longer within your control, please contact our support team immediately at [email protected]. Our team is trained to assist with responsible gaming concerns and can help connect you with external support services.

cv9996 reserves the right to amend, update, or replace these Terms and Conditions at any time and at its sole discretion. Any changes will be effective immediately upon publication of the revised Terms on the cv9996 website. The "Last Updated" date displayed at the top of this document will be revised accordingly.

It is your responsibility to review these Terms periodically to remain informed of any updates. Your continued use of the cv9996 Platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree with any amended Terms, you must cease using the Platform and may request closure of your account.

cv9996 will make reasonable efforts to notify registered users of material changes to these Terms via the email address associated with their account. However, failure to receive such a notification does not excuse you from the obligation to comply with the updated Terms.

These Terms and Conditions shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with these Terms or your use of the cv9996 Platform, the following process applies:

1. Informal Resolution: In the first instance, you must contact the cv9996 support team and attempt to resolve the dispute informally. The majority of disputes are resolved at this stage within a reasonable timeframe.
2. Formal Complaint: If informal resolution is unsuccessful, you may submit a formal written complaint to cv9996 at [email protected]. cv9996 will acknowledge your complaint within 48 hours and provide a substantive response within 14 business days.
3. Final Decision: cv9996's decision on any complaint relating to the settlement of bets, the application of bonus terms, or account management decisions shall be final and binding, subject to any rights you may have under applicable law that cannot be excluded by contract.

Nothing in these Terms limits any statutory rights you may have as a consumer under applicable law.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any other aspect of the cv9996 Platform, please contact our support team using the details below. All contact details must be used as plain text — not as clickable links — and our team will respond promptly.

• Email: [email protected]
• Live Chat: Available 24/7 via the cv9996 Platform after login.
• Response Times: Live chat responses within 3 minutes on average; email responses within 4 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
• Responsible Gaming Support: For urgent responsible gaming assistance, please reach out via live chat for the fastest response.